I had the misfortune of dropping my Nikon D90 on the concrete. I checked and found this repair facility. Taking my camera to them, they took the time to listen to my problems and seemed genuinely interested in my business. I was instructed to call the following day for an estimate, which when I called was ready. I was told the usual turnaround was 10-12 working days and sure enough on day 10, I got a call telling me my camera was ready. {Picking up my camera, I was impressed that it was hermedically sealed in plastic wrap. The counter person was polite and answered any questions. The price, I thought was well within reason. Hopefully I won't need to get any cameras repaired in the future, but if so I know where I will return. These guys are dependable and good.