General Info

The industry's leading, platform agnostic Omni-Channel Customer Service solution. Bringing the next generation of customer experience to retailers large and small. Most retailers realize the importance of improving customer experience as a key differentiator for growth, but many still have less than optimal customer service experiences. Our natively integrated plugin allows full set of Commerce specific customer support functions without ever leaving the Zendesk interface. This avoids agents having to toggle between multiple applications and re-enter data, costing valuable time. Drastically improve agent efficiency in handling their most common day-to-day tasks, as happier agents lead to happier customers!