My husband bought me a nutrimill at Shar's Kitchen for Christmas. My mom also bought me a mill for Christmas as well. So, after comparing the mills I decided to return the nutrimill for a refund. Luckily my husband kept the receipt and we had all the original packaging. Upon bringing it back I was shocked to discover that there are NO REFUNDS at Shar's. Are you kidding me? Name one other store that does not refund your money when you return an un-used item in perfect condition with the receipt, in the original box, with all the original packaging, within a week of the purchase. I like to support local businesses, even if it means you spend a couple bucks more, but this will be my last purchase from Shar's Kitchen. By the way, I even let her know I would be writing a review about my experience but she went on about how her return policy has been in place for 34 years.... Well, maybe it is time to revise it. Very disappointing.