whomever processed my meat order knew it was bad quality and served it anyway. complaint to owner got a reply full of excuses. followed website instructions for online ordering and paid with paypal. site said to expect text within 48 hours to pick it up. did not get text, called and left message but no reply. sent text complaining order not ready and after being questioned who i was i was told to pick up tomorrow (72hrs.) should have inspected before leaving because the ordered 12lbs lean ground beef was frozen, dry and colorless, smelled like the inside of a walk-in cooler and was tasteless after prep. a week later i wanted a slice of cake and went to bakery but they had two pies and two kinds of brownies and that was it. "that's all we have left" staff said. I sent owner a message of complaint and this is his response: "your complaint is noted. I will happily refund you tomorrow. You ordered on Monday afternoon, and could have walked in the next day to pick up your order. I apologize

Purchased 20 brats and 5lb potato salad and took to family birthday party in Lake Havasu City. Everyone absolutely loved them. This is the best meat you will get anywhere.