U-Haul Moving & Storage of Merrillville
1650 W 81st Ave, Merrillville, IN 46410
219-769-2444
PHOTOS AND VIDEOS
AAble 2 Stow It
855 Taft St, Gary, IN 46404
REVIEWS Write a Review
10/05/16
Provided by YP.comThe manager Penny is incompetent and lacks customer service skills. After paying my bill Friday. She has called me back to back 14 times. That's harassment. When I brought it to her attention that I made a payment Friday. She told me she didn't know that I paid. When I asked her how would she like it if someone called her phone like that while she was at work, her answer was "pay your damn bills, I pay my bills on time". WOW very professional! Next time Penny, check the documented notes on the accounts before you call a customer so you won't look like the incompetent idiot that you are. I made a complaint with the regional, and her first question was, "when are you making your next payment?" Then there was someone in the background coaching the regional telling her what to say to me. Horrible customer service.
- General Info
- U-Haul has everything for your local or long-distance move, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Other available moving solutions include portable U-Box containers, Moving Help providers, hitch installations, moving and shipping boxes, propane and online reservations.
- Extra Phones
Fax: 219-962-2273
TollFree: 800-468-4285
TollFree: 800-826-9633
- Hours
- Regular Hours
Mon - Thu: Fri: Sat: Sun: - Categories
- Truck Rental, Moving Equipment Rental, Moving-Self Service, Self Storage, Trailer Hitches
- Payment Options
- Other Links
https://www.uhaul.com/Locations/Self-Storage-near-Merrillville-IN-46410/759051
https://www.uhaul.com/Locations/Truck-Rentals-near-Merrillville-IN-46410/759051/ class=