After watching Mike work his magic Ill never trust anyone else with my computer. Not only does he make very affordable house calls, but he accommodated my work schedule and came out to fix my computer on a rainy Friday night! How many businesses would do that?Mike is courteous, prompt, helpful and honest. He fixed my PC in short order and also took time during a phone conversation to explain two quick fixes he was sure I could do on my own which I did rather than charge me for simple tweaks I was able to handle easily! He returned every call and email right away and even advised me on purchasing the necessary parts, steering me away from the more expensive items that would have been more than I needed.My computer is up and running better than it has in years, and my wireless network is finally secured. I will use him again without reservation. And as a bonus, hes a super nice guy.Melissa