We went in recently to purchase a pinky (baby mouse) for a snake. The place was horrible. The smell of bird feces hit in the face as you walked in. The place is over crowded with cages, trying to find merchandise was a nightmare and one of the poor Cockatoos had completely plucked its chest feathers. I was told this was the only shop in the area that sold pinkies, but I hope not. I won't be shopping there anytime soon.