They were amazing! My AC unit stopped working and it was 90 degrees in my children's bedrooms. I called in the afternoon but they were booked the rest of the day. Then they offered to come after hours just to fit me in. They called a few hours after dinner and I gladly accepted the time just so my babies could get a good night's sleep. The service was outstanding, the tech was very knowledgeable and respected our home, and even the price was well within reason. I WILL call them for all of my heating/cooling needs. You should too!!!