General Info

Answering Advantage, established in 1997, is a call center specializing in answering services. It utilizes the Startel text message computer telephony integration switch with automatic call distributor, one of the most advanced paperless telemessaging systems available. Its professionally trained operators, available 24-hours, seven-days a week, customize every account and develop individual systems of handling and delivering calls. The company serves customers throughout the United States. In 2004, it received the Award of Excellence, presented annually by the Association of TeleServices International. Answering Advantage operates from Memphis.