My husband hates salesman but in this case he wasn't bothered. I think it was a combination of loving the vehicle and the unobtrusive way the salesman handled us. I have had a recall to reprogram a computer chip in my car and the techs were very professional from scheduling to meeting the time frame to completing the project. I would recommend this dealer and I will go back! I love my subaru forester, it is comfortable and great on mpg.