Mcgann's Termite & Pest Control company poorly treated my home for termites using ********. The reason I say poorly is because: 1) I still have termites. 2) While treating crawl space, they pulled up the poly/plastic that was covering the ground for my homes moisture barrier. I discovered this 6 months later & I noticed slight effects of moisture problems in my insulation & floor joist. 3) The stoop/brick steps were never treated. This is a problem area for termites according to McGann's & 3 other companies. 4) They never drilled the exterior of my attached garage, the area they knew had termites. I contacted 2 pest control companies (not McGann's) to come out & inspect. Both companies informed me that the treatment I received from Mcgann's was unsatisfactory & thats why i still had termites. I then contacted the owner of McGann's about my findings. He immediately got defensive, threatened me with laywers & hung up the phone.

I called McGann's to schedule service for 2 different concerns: 1) bugs/crickets, and 2) termite inspection. Services were scheduled with time frames for both. For bugs/crickets, no one ever showed up and no courtesy call was received. For termite inspection, the guy called the day of the service and asked if he could arrive 4 hours earlier. I was not able to accommodate the request due to work obligations. The inspector called back at 2 pm (scheduled time frame was 4-6pm) stating he had an emergency. Company has poor customer service and is unreliable.