These guys are so awesome!! Not only are they knowledgeable, but they are friendly too.. I happen to be a computer enthusiast myself and they are always willing to give feedback and advice on any trouble I may have.. My Brother bought a Laptop from them and They were even Kind enough to make the Automated System Recovery disks for it (ASR) just in case he should have any problems.. But it is a great Laptop.. If you are having any computer troubles at all (windows or MacIntosh) I would recommend them highly.. If you are having Linux problems Come see me lol..