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" Your Total Comfort Solutions"
- Hours
- Do you know the hours for this business?
- Phone:
Main - 703-477-6000
ExtraTollFree - 877-241-2526
- Address:
- 7031 Alicent Pl Mc Lean, VA 22101
- Email:
- Category
- Air Cleaning & Purifying Equipment
- Payment Options
- Neighborhood
- McLean
General Info
24 Hour Emergency Service. We are fully committed to providing an excellent service and deliver it on time and total customer satisfaction��Air 1 is a full Mechanical Contractor Company for both commercial and residential customers. Annual Service Contracts. We except Visa and Master Card. One year warranty on all labor. Manufacturer's Warranty.
Contact Info
Reviews
Unfortunately, they failed to arrive on time for the initial consultation / estimate appointment, and demonstrated a lack of dependability that isn't acceptable for my plumbing job needs. Customer service (and just basic courtesy) dictates that customers should receive a telephone call if the service provider is going to be late or miss an appointment. I called when no one had yet to arrive 15 minutes after the appointment time. I was notified that they hadn't left their previous job yet, and that it would be at least another 30 minutes until they got to my home. I too however have a job that I was taking time away from to make this appointment, and I couldn't double my time away just because Air 1 couldn't arrive on time.
All Air 1 had to do to keep my business was call me when they figured out they couldn't keep my appointment. I understand that delays happen, but have the courtesy to let the customer know.