First time i have ever bought from this place......misleading sales people I bought 6000 in appliances and no one has gotten back with me on my rebate which i never got a code for to turn it in... when i call they say they will get back with me.. but don't ....I had to call them back about my stove
that had a griddle on it when displayed But not once did the sales person state it didn't come with that model as i was buying it they did end up giving me which they called( a free griddle ) Called about my rebate and they stated once again they would get back with me a week in a half later no one has contacted me If I ever need appliances again I will return to Best Buy never had the run around I got from Appliance Center. after spending my hard earned money
big big disappointment on how they handle the after effects :(

We purchased a couch and love seat in September. 4 days after it was delivered, it had faded in 2 spots in the shape of a figure 8. We took pictures of the defective furniture and they sent a service crew out and they agreed that the furniture was defective. We were told we would have a store credit and that we could come in and pick out different furniture. We did so on October 8, 2016. We picked out a new couch and love seat and were told that the love seat would have to be special ordered and that it would take 4- 6 weeks. Today November 8, 2016 we received a phone call stating that the furniture we ordered a month ago is now all of a sudden not available. Really, it took you 4 weeks to realize that. Now we are told that we are pretty much stuck with the defective furniture, or our other option is that we can have the same love seat with a built in console in it. I dont want a console in my love seat. I was also told I could have appliance center pick up the funiture and they would offer me an in store credit. I told her I did not like any of those options.....I also told her I should call my attorney to get involved, to which her response was "Go ahead and call your attorney and have a nice day." WOW, customer service at its best, huh? I asked to speak to the furniture manager and I was told there wasnt one available. This is so ridiculous. I cant believe this is how they do business. I can assure you, that as soon as this is resolved, everyone I know will be aware of appliance center's horrible customer service.

We are a foster and adoptive family and have always purchased from appliance center. We always bring all of our children with us. Everyone have been very kind and helpful and my kids always want to know when we can go back. So thank you Appliance Center I'm sure we will see you soon. Kovalik 4560 Thackeray Rd. Maumee

I received a flyer and scratched off an entry for a gift certificate. I got the $25 and went to the Appliance center. The salesman informed me that the $25 could only be used towards a purchase in the store. Wish the flyer indicated this, as it was a total waste of my time. Deceptive advertisement!! When I want to make a big ticket purchase, I will pick a more honest store!!! $25 towards an in store purchase is not even 10% !! What a rip off!!

We will NEVER do business here again. After being faithful customers for well over 20 years and spending well over $20,000 there over the years we were treated like garbage and told not to come back after trying to rectify a mistake made by the Appliance Center. The appliances were purchased the 27th of May and we JUST now got the issue resolved on October 6th after much prodding. And yes, the "management" was involved and he was incredibly unprofessional and clearly doesn't have the customer's satisfaction in mind and is literally running customers away (if you consider telling us to never come back into his store over the phone). Talking care of this problem in a timely manner would have fixed it all...

I have bought all of my appliances from Appliance Center for years, Periodically I checked other places out and always come back.

DON"T BUY a tv from there, I have a TV from 2009, I paid for a warranty for 5 years, the warranty people told me that my TV was physically damaged, which it wasn't, they didn't even see it, or look at it, then appliance center never even returned any of my phone calls, and also did not offer to help at all, after calling and calling, they told me my tv was not covered, guess I am s.o.l with a broken lcd tv, that a 200$ warranty won't fix.

I have bought appliances from this company for the last 30 years. I visited the store about 2 weeks ago to purchase a new dehumidifier. After standing around for 15 minutes, being totally ignored by the sales staff, I went across the street to The Andersons and purchased a better quality unit at a lower price. In the future, if I need a large appliance, I will go to Lowe's, Menard's or some other company to do business.