I was about to give five stars but after today it dropped to 4. I been coming here for two weeks. The therapist I worked with the most his name is John. I like the fact that they all have wonderful sense of humor and they keep your mind some what off the pain with the Jokes they tell. I do agree with a lot of the reviews I saw on Google plus about the trainers joking and talking to each other the hole time that you are there. However they also give you attention your one on one attention as well. I been here 20 minutes and John who been working with me everyday since I started keep walking back and front of me and not one time did he speak or ask how I was doing. Very un professional. I'm working with the floater he is awesome