The technician who came over was dirty and filthy with long stringy hair. He smelled of cigarettes and beer and cursed a few times while installing a flat screen for me. He made me feel unsafe in my own home. He mentioned that he is the son of the owner and that the business will soon be his. He then drove out of my driveway erratically, burning rubber, and sped down my street like a maniac. Needless to say, I will never use this company again.