General Info

InTouch Call Center has been providing a range of answering services for more than 10 years. Its services include live operator answer, automated messaging, Web on-call, personalized announcement greeting, call screening, order entry, customized voicemail, and appointment scheduling and confirmation. The company also offers remote power reset, call relay, transcription, text paging, fax to e-mail and receptionist services. In addition, InTouch Call Center provides wake-up, multilingual, follow-me and toll-free number services. Its service enhancement options include custom auto-answer, prescreen, text messaging and e-mail, fax and voice delivery. The company is compliant with the Health Insurance Portability and Accountability Act. InTouch Call Center is located in Martinsburg, W.Va.