Where do I start? Dave of Perfect Sound could not have been more professional. Returned my initial call the same day.Came out to our house to talk about the type of system I was interested in,explained the technical side with excellent understanding.My wife and I are so pleased with the results we could not be any happier.Speakers (5) were installed in the ceiling(awsome).T.V. was hung on the wall(no wires showing) and the a/v reciever,settop box,blueray all were put inside fireplace which is closed and capped.The entire system looks so great,blends in and unobtrusive.Dave also made a follow up call to make sure we were still happy with the system,and yes we are!! I would recommend Perfect Sound 100%.Dave did a fantastic job,very patient,and personable.I just can't say enough good things about the entire process.I would not hesitate to use or recommend Perfect Sound,Dave is truly a perfectionist,and my system reflects it. Gary