Do yourself a favor and go elsewhere, even if its a big box store. GE is great, however I am flabbergasted by the overwhelmingly poor experience provided by Pat Heser (Owner) and Shianna McKinney (Asst. Manager).

Half of the six appliances were damaged during install.

The asst. manager is unprofessional and could use formal training. Played word games via email to downplay damage, even contradicting FDA food safety recommendations.

The owner brought a fridge that was a store demo unit and attempted to pass it as brand new and just unboxed before delivery. When pressed about a scratched door handle, heavily scratched drawers, missing divider, and a thick layer of dust, he caved and admitted it was a display model. Deceitful, a lie, and frankly I feel like he attempted this to stick it to me.

The owner made remarks like It would be nice if the Mexicans (GE employees) would take more care in their work, and Im not able to choose who comes through our door.

Needed a new washer in hurry, called then went to store . Had what I wanted , they were friendly, didn't try to sell me something I didn't want. Able to be delivered and set up next day..I would for sure recommend star appliance!

Needed a new washer in hurry, called then went to store . Had what I wanted , they were friendly, didn't try to sell me something I didn't want. Able to be delivered and set up next day..I would for sure recommend star appliance!