Very professional from the start. Made me feel comfortable buying the car from somebody I didn't know and was not going to meet in person. Buying the car through the phone I wondered what it would look like when it showed up compared to the pictures and they did not disappoint. Also, they setup the shipping for me and the car showed up within 10 days of purchase. If you are worried about purchasing out of state you should not worry if you are purchasing from them. David always answered my calls and questions and had a great experience buying the car from them.