Do not go here unless you want poor care and poor service! I have never ever in my life encountered a business with such poor care/service and unwillingness to fix what they screwed up.

Don't walk away from this clninc...RUN!

Park Dental Maplewood is charging patients $69 for missed appointments, which is not disclosed up front or on their website. I received a bill for $139.84 for two missed appointments for my older son. One missed appointment is $69, plus filing fees. The clinic never disclosed the charge/fee up front. I was not able to find the disclosure of the fee on their website, in the new patient section, nor was I ever told of the charge as a new patient. Charges such as this should be clearly disclosed to patients.

On May 8, 2012, when I made my inquiry with the clinic, I was told by Nancy (who refused to give her last name) that clinics can charge whatever they want to patients for wasting the doctor's time. Nancy claimed she spoke with Dr. Jason Ziemer, who refused to remove the charges, because it was his time wasted. Can clinics make up their own charges and determine their own amount for things, such as missed appointments? How is this fair to patients who have to wait 20+ minutes to be seen? Is our time not as available? Will the clinic pay us if they doctor is late?