I have nothing but great things to say about the Wax Specialists! I have never had a bad experience there! I see Robin for not only waxing but for her incredible facials as well and they are worth every penny! Even if there are times that I have needed to get an appointment on short notice and unable to be scheduled with Robin, all of the other ladies I have had the pleasure of seeing are extremely skilled and have made me feel comfortable and confident in their practice! I highly recommend this establishment for all of your waxing and facial needs, I have even begun using their facial care line Repechage and I have noticed a difference in my skin care regimen! Not one bad thing to say about the Wax Specialists and I have been going there for a little while now!