Very pleased with the service and the professional attitude. Mr Lachance was called when the 3 baffles inside my dryer broke away. Initially he tried to put the original ones back in, which saved me some money. When one of the old ones broke away again, he came right back with a new one. He only charged me for the part, not for a second visit. I am always pleased when a repair man works WITH me to save money. There are a lot of repair men out there who will tell you it's your fault they had to come back. I thought Mr. Lachance was clean and neat, he left my laundry room in good condition, he was professional and yet friendly, and he got the job done at a fair price. Overall I would recommend him.