After 3 days of not having my outgoing mail picked up, I called to complain and was told that mail carriers are not required to pick up mail. Are you kidding??? Also, my mail carrier never leaves packages in the same place twice. They can be in the middle of the driveway, on the sidewalk, or even in the DOG HOUSE. Yes, that really happened. I found my package in the dog house 3 weeks after it was delivered. I have never dealt with a worse U.S. Post Office in my life. Keep it up guys! That's why you're struggling to stay in business.