Without question the most dishonest people I've dealt with in this business and that is really saying something. My husband and I own some properties which Heritage managed for one year and we never got a full check. Not one single time. After inspecting some of the work Heritage arranged, it was very clear they either grossly overcharged us or we paid for work that was never done, evidenced by the fact tenants were complaining about the same issues for weeks after we fired Heritage. Statements and invoices arrive so late and when they do finally arrive it's all full of mistakes and you spend a week chasing somebody for answers. It's really basic stuff and they mess it up every month without fail. When you get tired of unanswered emails and call them on the phone they just put you through to the CEO who apparently is the only person in the company capable of having an intelligent conversation. Sadly he can't be trusted either so you're wasting your time no matter what. Put simply, this company is a disgrace to the industry. Period.

This is the worst property management company ever. They sound very professional over the phone but once you sign up with them everything changes. I had them manage my properties for about 4 months and they get nothing done. They did no repairs on my properties like I asked them and they put 0 tenants in any of them. I had to call for several days before I could get in touch with the owner, who was the only one that could give you any real info as the people answering the phone know nothing. It took them about 3 months to file eviction on tenants who didn't pay once. They manage over 800 units and they could care less about any single person. Huge mistake!