It's true that lack of proficiency in English makes it a little difficult to communicate with the masseuse (proprietress?, and that there can be occasional interruptions as she has to answer the door or calls. But the massage itself has been sufficiently good in the 3 times I've been there; the masseuse friendly and the fee is quite reasonable. Depending on one's particular needs and style preferences, there are better massage therapists in the area, but this business fills an important niche.