Most terrible customer service ever! As a paying customer having an issue with my website I have submitted support tickets that have not been even looked at for days at the time, then realizing that my support tickets are not even being reviewed I tried calling them and getting no answer... But one time when I actually got lucky and someone answered the phone there was no "hello, thank you for calling" or anything, the guy listen to my problem silently and then said that they would look into it... and again there was no "thank you, have a nice day", he just hung up... Needless to say that our website problem was not taken care of... I am switching to another hosting company. If you value your website or your time if there is a problem with your site, do yourself a favor - stay away form them!