General Info

Our account professionals have an average tenure of approximately ten years with us and more than 15 years experience. Our clients trust these individuals for consultation and rely on their ability to resolve the most difficult and complicated accounts. Our staff takes great pride in every aspect of its role in assisting our clients as a resource for solving their credit and collection problems. We endeavor to answer questions either through our in-house staff or via our network of resources, both legal and non-legal. We encourage and solicit regular customer service feedback from our clients and use this feedback to constantly refine and improve our performance. Our focus on service is an integral part of our ongoing employee training and our continuous quality improvement efforts. Committed to Customer Service Commercial Services Group has been in business for over 25 years. We rank as one of the top 30 commercial collection agencies in the country. With offices in the Midwest, CSG is one of the nation's premiere credit and collection services companies. We serviced approximately $500 million in commercial placements last year. Commercial Services Group is committed to provide our clients with value-added receivable management solutions and services that will increase your company's performance and profitablity.