The staff was friendly enough. I was a little reluctant to stay the night given the dinginess of the room. I was given a sleep aide so I didn't have trouble falling a sleep. I waited to shower until I was home about two hours later I started to itch and had red welts show up. I was told by the office it was probably the paste they use but the welts are in different locations. I'm guessing bed bugs or hopefully maybe just fleas. Thankfully, I don't have to return.