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A Touch Of Elegance Florist

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Florists, Balloons-Retail & Delivery, Flowers, Plants & Trees-Silk, Dried, Etc.-Retail

12123 Shelbyville Rd, Louisville, KY 40243

502-254-7673

CLOSED NOW: 
Today: 9:00 am - 5:00 pm

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REVIEW SUMMARY

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5
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
C
clm1104

02/14/12

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A Touch of Elegance did our da...

A Touch of Elegance did our daughter's wedding and it was perfect! My cake chef even commented to me later that "the florist did a remarkable job with the flowers that decorated the cake. She was amazing and very professional." I agree that they were very helpful and their flowers made our daughter's wedding a stunning event!

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K
krfmtsu

01/19/11

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DONT DO IT!!!!!

I put a deposit down for our wedding flowers and after that I couldn't ever get her to return my phone calls!!!! After she promised that she would. There is no way that I would trust her to do my wedding flowers. I would be too nervous that they wouldn't get done. They're always short staffed when I call and she usually cannot come to the phone. When i was in there to put my deposit down a couple of ladies came in trying to find their funeral flowers that they ordered for the funeral that was happening in 30 minutes. It was a complete mess and that should have been a warning sign for me. Stay away unless you want to risk your wedding flowers!!!!

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2
26clover

04/29/10

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Georgous Wedding Flowers

They did the flowers for my friend's wedding which were so beautiful. There were three different styles and one giant fresh arrangement all in white and lime green with apples under the flowers. It was so elegant and fun. I helped my friend in planning her wedding and reception and she loved the flowers and the people at the florist. We will both be recommending them to our friends. Great job!!!

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F
farmtown502

02/22/10

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Rude Customer Service!

I was having issues with my floral delivery. The contact I had at A Touch of Elegance was extremely rude to me when I was asking questions. So not only did my order not get filled, but I was treated poorly as well. Look to another shop the next time you need flowers in Louisville.

claimed iconBusiness Response04/29/2010

We try our best to always be courteous and kind and are very sorry for any trouble we may have caused you. We are part of a delivery service which allows us to deliver things more efficently & it is possible that you spoke to one of those drivers. There are checks and blances in place, but occasionally there is a problem. We would love the chance to make you happy and hope you will again give us that opportunity.

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T
tre4487

02/19/10

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Don't bother with this one.

I was looking at florists online and this place looked good on the surface. I wish I had seen some of the other reviews first. My order did not get delivered and I missed out on a surprise for my girl. I will be trying somewhere else next year.

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K
knox09

02/17/10

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Overpriced!

Too expensive for what you get...definitely not worth it.

claimed iconBusiness Response04/29/2010

As a Florist our goal is not only to make our customer happy but also to create arrangements that make the recepients want to call us. We add extra flowers for free in almost every order we make because we want it to be special. We are very sorry you were displeased with your order and would love the opportunity to show you our value & change your mind. Best wishes.

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R
reviewer468

12/08/09

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Great Salon, Great Service

This is easily one of the nicest decorated and most sanitary nail salons in the area. The shop is a real oasis with the day spa room that includes a relaxing waterfall. It provides a tremendous atmosphere for a pedicure. The attention to detail and the friendly service that comes with each manicure, including the maintenance of acrylic nail sets, is one of a kind. I would highly recommend this shop to anyone looking for complete nail service.

claimed iconBusiness Response08/03/2012

Although we appreciate the great review, we are a florist and not a nail salon

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A
acardinalnails

12/08/09

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Great ......Everything!!!!

Welcome to Cardinal Nail Salon& Spa. We invites you come to visit and enjoy our New Spa , You will be pleased with the relaxing atmosphere and friendly service! Please call us for appointment or any other question. Men are welcome. Our goal is satisfaction. Thank you and we look forward to serving you!!

claimed iconBusiness Response08/03/2012

Although the review is great, we are a florist not a nail salon.

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H
hsmith1127

11/19/09

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Had excellent service when my ...

Had excellent service when my grandmother passed away. Would recommend them to anyone for any need.

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C
colbert44

12/01/07

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Wow!

I ordered flowers for my mother... They did an awesome job. Their customer service is like no other. I was very pleased and will definitely use them again! You don't find too many businesses out there like this one!

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C
colbert44

08/27/07

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I used this florist for the first time and I was very impressed with their service and quality of the flowers. I have used other florist in the past in louisville but now I have a florist that I will go back to.

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DETAILS
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Florists, Balloons-Retail & Delivery, Flowers, Plants & Trees-Silk, Dried, Etc.-Retail, Gift Baskets, Wedding Supplies & Services
Services/Products
Products: Florals, Arrangements, Gifts, Holiday Items, Seasonal Items Services: Weddings, Events, Funeral, Holiday Florals
Brands
Danz Plush
Location
Between Evergreen and Juno Drive, Next to Rumors Restaurant, Parking on Site, Handicap Parking and Accessible
Neighborhood
East Louisville
Amenities
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