I have been there several times to taste their burgers and they are really good! Most spots don't bother to give their patty's flavor but they do. I took a friend there as well and he too said the same thing that their burger was tasty. I have also noticed that their ingredients are fresh and not dried out or discolored. I have yet to try out their other food items. Their customer service is pretty good. They aren't bad but aren't great. I would definitely recommend you give them a try as it is worth it.