I keep giving these guys chances because they are just down the street from where i live, but everytime i've went there they have done a sloppy job. I've gotten a wax there once and they left residue along the back of my truck, and they didnt even buff out the wax on the passenger side roof! Their towel dry was half a** everytime, and there was always residue on my windows. I guess you have to have a mercedes in order for these guys to pay attention and do the job right, I just now rather drive to the other side of long beach to get a decent car wash.