I have been tattooed at a couple other shops in the area and have been disappointed with the quality and service. Once I found Tattoo City I knew I was in the right place. Great customer service and the tattoos, 3 so far that they did for me are AWESOME. They are very busy and I did need to schedule my appointments in advance but if you see the work they do you will understand why they can have a bit of a waiting list to be tattooed. I thought the quality was more than worth waiting for and I wish I would have known about them when I got my first tattoo. They have won tons of awards for their tattooing and have a really nice web site too. I'll be back for more...