Valley National Bank
66 Mount Pleasant Pkwy, Livingston, NJ 07039
973-740-8900
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05/15/13
Provided by YP.comI got a overpriced loan for my Honda in 2007. When the economy went sour in 2008, I was unable to make prompt payments.This bank's main office called my business and personal # at least 2 to 3 times a day for months. After getting a phone call from an very rude gentleman, who got me to tears twice I stopped taking their calls. They received a monthly payment with late payments each month with the late payment fee. I was unable to get ahead with payments and this bank did not want to find a solution. I even attempted to add $50 to 5 payments, and was told that this would come off my principle. Now I am at last at my last payment , and was told the payment is 2X the normal payment. I was informed that they had added interest each day it was late, a "Late payment on the interest". I am sending them them the check today, but not without the final word. If you read this, don't bank with them ! Their collections department staff is nasty to say the least. They are not there to work out solutions to problems their customers may have. The are the rudest collection department of a bank that I have ever dealt with ( and I did deal with other banks at this period of time that did not treat their customers like that!)
- General Info
- Valley is one of the most trusted and respected banks in the industry. We have approximately $30 billion in assets and over 200 locations throughout New York, New Jersey, Florida and Alabama. Since 1927, the Bank has never produced a losing quarter. Even during the most challenging economic times, we have never stopped lending to our customers.
- Extra Phones
Phone: 973-740-2029
Fax: 973-740-0087
TollFree: 800-522-4100
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- Commercial & Savings Banks, Banks
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- AKA
Valley Bank
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