The Wood Stove & Fireplace Shop
60 White St, Littleton, MA 01460
978-486-9500
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REVIEWS Write a Review
NEVER hire these people. They ripped out my old stove in September, and it is December 14, and I still have a hole in my wall, over three months later. We have ranted and yelled (something we hardly ever do--this has been extraordinarily upsetting), and still they tell us they are too "booked" to finish the job. Their business practices are deplorable. They don't return calls, they give incorrect information about the steps that need to be taken. I feel as a customer that I have been abused by this business. I will spread the word in any way that I possibly can.
10/01/14
Just AWEFUL - I will never call on this company again. Terrible service, sloppy work, and left a dirty mess behind too. Called them back to fix the problem that they caused on their first visit, and they said they would need to charge me more just to come back to fix the issue - plain rude and no customer service.
10/28/11
Bought a stove from guys. I had problems that related to the installation. They told me that I had to deal with the installer even though they were the ones who provided me the installer. From my POV, these guys subcontracted out the install and they are the ones who should be handling the problems. I shouldn't have to track down the subcontractor.
- General Info
- We're been operating as a family run business servicing the local community since 1966. We offer a full line of wood, pellet and gas stoves, accessories and service at competitve prices. We also carry an extensive line of gas and charcoal grills to satisfy any need and budget.
- Extra Phones
Fax: 978-486-9503
- Hours
- Regular Hours
Mon Closed Tue - Fri: Sat: Sun Closed - Categories
- Fireplaces, Barbecue Grills & Supplies, Fireplace Equipment, Gas Logs, Heating Stoves, Propane & Natural Gas, Stoves-Wood, Coal, Pellet, Etc-Retail
- Services/Products
- Barbecue SuppliesWood Burning StovesStoves
- Payment Options
- Brands
- HearthstQuadAvalonEzoneKozy
- Amenities
- We're a full service provider. We'll sell you the best stove at the best price that is right for your home and needs. We'll service your stove to ensure that you get the most out of it for many years to come.
- Other Link
- Other Email