We had the same problem. Our home warranty sent them out over 2 weeks ago, I paid service fee. I have called 8 times and have sent emails with no responses this week. Called warranty company to get another company out here. Will never do business with them again.

We had the same issue with this company. The warranty company sent them out, we paid the service fee and now we can't get them to answer our calls. We have no idea if they repaired the pool system or what the problem was. We have left 5 voice mails and 2 emails with no returned call or email, DO NOT USE THIS COMPANY!

This is the worst company I've ever dealt with. They are contracted with my home warranty co. yet they don't perform services in a timely manner, don't answer phone calls nor do they provide the customer with a courtesy call as to if or when they will be able to provide you with services.