This place every time I go have fresh hot food, and it you have to wait, they go out their way to try make sure your wait is comfortable. I was waiting on and order that I put in and it is something I have to order and do not mind waiting for since I am a picky eater. they offered me an apple pie I declined and since the wait was longer then normal, ( do to the place was packed, sign of good food) they offered me the apple pie again..I stated no but they put it in the bag anyway. stated I deserve it because I waited patiently. They made me feel extra special.