the nurses and the nurse practitioner at Ridge Medical Center are very nice. But...I have been going here with my son for 7 months and I have yet to ever lay my eyes on the doctor. you have a very small wait time you get back there pretty much as soon as you walk in the door but like I said I've still never seen the doctor. My son has had this cough for about 2 months now and they just keep telling me that its no big deal and sometimes he will get to coughing so bad that he will choke and he always sounds congested. you can feel his chest when he breathes and he sounds awful. But they always tell me that it's fine.