I wasn't impressed with the customer service and the project manager handling our account, Joiner, would rarely return calls timely and sometimes not return the call at all. I would look elsewhere for someone with more professionalism.

I was an outstanding customer with RIchard's for many years, and some where down the line things changed. They were sloppy with orders, they were not able to complete a lengthy order in a timely matter, their staff had become so rude and I was fed up, I heard a few good things about All-Phase and decided to give them a shot. I've not had that good of service at a counter in YEARS. They gave me their full attention - which I always require. They've made me a loyal customer!

I'll admit when I first was referred to All Phase, I was skeptical, previously I knew they didn't have a great track record, but they came through, and then some. I had a sizable wire order and I needed it fast. I called, was probably a little more condescending than I needed to be, and to their credit they remained calm. I told him I needed that order by Friday, (I called on Wednesday) that truck was at my job site at 9 am on Thursday. They told me theyd have the best deal for me - they did not disappoint! They now hear from me on a weekly basis. Great business!