Workers were polite, but they don't stand behind their work, or seem knowledgeable. They charged me $70 to put 2 tires on my bike; the guy put the wrong tire on at first. Plus, it took forever with 2 guys working on it. The back inner tube came out after only riding it 5 times. I took it back and they charged me again. I explained that they had just put brand new tires on it 5 weeks earlier and felt I shouldn't have to pay. It wasn't due to my rolling over a nail, glass shards, etc; it was an installation issue. The tube peeked out of the tire. They argued it was an "air pressure problem." One "should ALWAYS check air pressure before riding." Please! Maybe Lance Armstrong, but not your average person riding a bike once in a blue moon around the neighborhood. They lost my business!