I went three different days to cash a payroll check at this location. First and second days they could not reach a live person in the phone to verify the check. The third day the attendant did reach a live person - I thought I was home free - until she said that she had to wait on her supervisor to also call the same number and reach a live person - which is what she had just done!!! Of course the supervisor was on hold forever and never reached anyone - unbelievable - after a total of 3 days and 5 hours I took my payroll check 2 blocks down the street to Cliffs Check Cashing and they cashed it in 10 mts - I will NEVER go back to Ace again - for any reason and do business.