Well the first few laundry services were ok. I hired them to deliver laundry to my apartment. But the following visit they returned my clothes reeking of cigarette smoke. It was really gross. I called them and they came and picked up my laundry a few hours later to re-wash. I hoped that would do it, but then they brought them back still smelling of cigarette and some of my clothes werent even dried. So needless to say I wont be using this service again. I had to re-wash all my clothes myself to get the stink out. Smokers have no business running a laundry service -especially if they are smoking around others peoples clothes. Its bad business. Hopefully my mastercard will grant my refund request.