This was a regular call, not an emergency call and plumber had no helper. Stopped kitchen line, lines had to be cut under mobile and replaced, maybe 10 feet. Plumber called and said "really messy" it will be about a $1,000, if you do not like it, I am leaving". It had to be done, family of 7 living there, asked him to try and make it less. This job took 5 hours tops, that included 45 minutes to go get parts. Plumber called when done, said its a $1,000. I asked for bill before I paid, as this was about $180 per hour, plus parts. He said they do not give bills until after paid and "he was calling his lawyer". I had never refused to pay, just asked for bill first and also asked him to reconsider and make it a little less. Contacted supervisor next morning, he would only reduce to $800, I did not want a hassle, so paid it. Their ad says "will do messy jobs at reasonable rates". I was not treated like a paying customer by plumber. Maybe it was this particular plumber, I do not know, but rates seem outrageous even for a messy job. You decide if price gouging.