Gragg made my husband's headstone and it was just what my two daughters and I wanted. We just explained to him what we wanted and showed him a picture and it was PERFECT. He even came back and checked on it and all I have to do is call and he will come to the cemetery and do whatever. I live at Fort Cobb, Ok and he is in Lawton, Ok. so it is about forty five miles one way. We are very pleased . We plan on using him again for my daughter's headstone.