This is a hell hole, I laid in feces with an open surgical scr on my abdomen, they disregarded doctors orders, I wouldn't put anyone in this place. I have reported them to my insurance also. You are forced to give a star to post.

This place doesn't even deserve a star! They abused my mother let her sit in feces unless myself or my dad would clean her. She pages them takes then a hour to response they are never on time with medication. Now they have released her without her prescription my mother is very ill has a heart condition, kidney failure, High and low blood pressure and severe chronic pain due to her neuropathy. Whoever suggest this place say no unless you don't love your loved one! I've seen elderly screaming for the nurse and I have helped them. DO NOT TRUST THIS PLACE!! It may look nice and fancy but it's a disgrace and it's disgusting I took lots of pics! BEWARE OF THIS HELL HOUSE!! And they will talk about your loved ones, the nurses didn't realize I was the daughter of the patient!

I would never recommend the Heights of Summerlin for anyone. The administrative manager and the admin. people are uncarring. The food is the worst and the rehab people broke my mothers foot. When I tried to get her back into hospice they said they didn't want her because we complained about her foot. Once you have compalined and you need to go back they will never accept you. The place is nice looking but that's it. My Mother had a gallbladder attack and the CNA never wrote it in and she had a stroke two hours later. One of the CNA's threw her almost over the bed and she hit her head and hand. They keeped the CNA and never checked her out before they hired her. She get pneumonia and CD two times there. Be wary puting your loves there.

LPNs and CNA's are not supervised appropriately by supervisors. patients are not attended to immediately when they need to go to the bathroom or in pain. people are always speaking their own foreign language all the time.