I made an appointment to get a quote on a couple of porches, the lady that answered said her son would be out the following day at 1 pm. I waited around for 30 mins before calling to find out if they were still coming, was told that the estimator (owner 's son) was stuck on another job and would be unable to make it. I asked if I could set another day, she said she'd have to get back with me, a week later still no call.