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State DirectoryJim Riehl's Friendly Chrysler Dodge Jeep Ram SRT
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Award Winning Customer Service! It pays to be part of the FRIENDLY family!
For Your BEST DEAL it's JIM RIEHL
- HoursCLOSED NOW
- Regular Hours:
Mon - Wed Thu Fri Sat - Sun Closed - Phone:
Main - 810-664-2900
- Address:
- 1515 S Lapeer Rd Lapeer, MI 48446
- Email:
- Links:
- Categories
- Automobile Parts & Supplies, Auto Repair & Service, Automobile Body Repairing & Painting, New Car Dealers, Used Car Dealers
- Payment Options
- Brands
- Jeep
General Info
Here at Jim Riehl's Friendly Chrysler Jeep, it is our mission to be the automotive home of drivers in the Warren, MI area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Contact Info
Reviews
Dave made it fast and easy to get my new car. Thank you for making the process painless. I love my new car! Thank you so much
This was my first time buying a pre-owned.
John Werhnyak greeted us at the door and
was friendly and helpful. I really like the one shop where all the paper work is taken care
of.
Thanks
Bronson Barth
Very easy! Bob is great to work with, will be back to purchase again. .
Bob Lesko is knowledgeable, caring, and looks out for his customers. He even delivered the car to me so that I would not have to come back to the dealer a second time. He went over all of the cars features, showed me the ones that he knew I would like the most, and was always ready throughout the process to answer my questions and put my mind at ease. Please don't let him go; he was the best part of the experience and the reason that we will be back when my son turns in his truck lease.
Stopped in to get a look at the Ram Promaster. Lionel was very friendly, knowledgeable and helped me through the ordering process. Lionel kept in touch via email and phone calls to keep me up to date on the status of our new van. The buying process was smooth and the information clear, thanks to Lionel.
Very efficient and easy to deal with. Commercial department gets it done right.
Great experience all around! Shannon was super helpful and made me feel at home while we waited for paperwork to be completed.
I will definitely deal with Shannon again and will tell my friends as well.
I love my new Jeep!
Thanks again for a great experience.
dealership was easy to get to dealership was clean and the staff. Our salesperson Shannon Lane was both knowledgeable and professional. The closing was quick and easy.
I am very happy with my first leasing experience. Shannon was helpful and answered all my questions and concerns. He walked me through the leasing process and what to expect. He gave me a very good deal on the car as well.
Outstanding fast no stress told sales what I wanted and they hook me up.price was good.
Very efficient , personable, courteous advisor. Mark made sure we were on the same line with the services I needed. He made good recommendations for a couple of parts I need in the near future. The quality of care he gives makes me believe he is an asset in your dealership and will probably have an excellent future in your company.
I have never been treated so poorly by a dealership. I have purchased 9 new Chrysler/Dodge vehicles and have never had an issue until today. The service manager Tom Miller denied a warranty claim on my 2013 Chrysler Town and Country. I called Chrysler customer service and they were very apologetic for the way I was treated and will honor the warranty. The way I was treated today was ridiculous! I would never recommend this dealership and in speaking with others today it sounds like this happens pretty often. If you live in the area stay clear of this dealership. They will sell you a car but will not honor the warranty. Buyer beware!!
Great! All questions answered. Customer service was top knotch
My husband just came home from having an oil change and told me how impressed he was with your service department. How friendly, helpful & cooperative everyone was. He said I should send this because he thought you should know how great your service dept. is.
I came in for oil change. Always get offered a car wash. I discussed problem with radio and Mark was helpful on how to proceed if problem persisted. They always check tire pressure and top off windshield fluid -which I appreciate. They checked tire alignment and since there were no cars ahead of me I was in & out quickly. I found a complimentary bottle of hand sanitizer in the car-last time I received a chap stick-very nice. Staff have always been polite, professional and not rushed when helping me-even though I can see its a busy place. Very much appreciated.
Tim was very friendly and helpful with a company van purchase. He brought the van to our office to show us. We took about a month to decide on the vehicle. The nice part was Tim was not overally agreesive. He had great follow up and didn't annoy. He was very responsive to any questions we have.
We will be shopping with Tim again.
Sherry was EXTREMELY helpful and really went above and beyond to help me out. This was my first car purchase, and she patiently walked me through the process. I will most definitely recommend Sherry and be sure to return to her the next time I'm ready to purchase a new car!
Our salesman Bill Hilliard did a great job for us.He explained the operation of the vehicle and the dealership thoughly.An overall great vehicle purchase for us.
Our experience was very positive. Bob Lesko is very professional and we enjoyed leasing our new vehicle from him. The financial officer (Debra) was very accommodating. We had some issues to work out with our credit history, she was very professional and concerned about our purchase.
I will highly recommend Bob Lesko, Debra and the entire Lapeer Team to any of my friends and family for a new ourchase or lease.
Thank you,
Tim & Michele Spencer
Shannon is amazing, and even though I live an hour away, I keep coming back to work with Shannon! He spends as much time as necessary to help me find the right vehicle for me! I am so happy with the truck he just set me up with. He is always so thorough and a delight to work with. I will continue to recommend him to friends and co-workers.