McDonald's
2775 Eaton Rapids Rd, Lansing, MI 48911
517-393-0100
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THIS MCDONALDS IS HORRIBLE IN EVERY WAY!!! AT 5PM SUNDAY 12/21/14, i WENT THROUGH THE DRIVE THROUGH (which WAS busy I admit) and ordered 3 (THREE) FILET OF FISH SANDWHICHES, A MED FRY, AND A SMALL FRY. i was happy they were moving line along nicely. BUT it got to ME...and they had me pull forward because they didnt have the fish ready. about 6minutes later my food was walked out. NO COMMENT LIKE, "SORRY FOR YOUR WAIT"...i GOT HOME TO TWO VERY OLD TOUGH FISHWHICHES AND ONE FRESH ONE., ALONG WITH OLD FRIES. COME ON?!!!! THEN I GET HOME TO CALL THIS FRANCHISE FIVE TIMES TO TALK TO A MANAGER.....NO ANSWER TO ANY OF THE TIMES I CALLED. NEW MANAGER AND WORKERS NEEDED AT THIS STORE. SAD.....VERY SAD.....
THIS MCDONALDS IS VERY BAD AS FAR AS SERVICE GOES, I HAVE BEEN THERE ON SEVERAL OCCASIONS AND ORDERED SPECIAL GRILLS ONLY TO HAVE THEM WRONG EVERYTIME. I SPOKE WITH THE SHIFT MANAGER AND ALL HE OFFERED WAS TO HAVE MY MEAL REPLACED. , AND NOTHING ELSE FOR MY INCONVENIENCE. I ASKED FOR THE OWNERS NAME SO I COULD TAKE THIS MATTER UP WITH THEM., AND HE REFUSED TO GIVE IT TO ME THE PARTICULAR DATE OF THIS INCIDENT WAS JULY 24,2007 4:45PM. I HAVE INSTRUCTED ALL OF MY CO-WORKERS AT GENERAL MOTORS PLANT IN DELTA TOWNSHIP TO STAY AWAY FROM THIS ESTABLISHMENT, UNTIL THEY REALIZE THE CUSTOMER IS ALWAYS FIRST.
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Hours
- Regular Hours
Mon - Sun: - Categories
- Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment Options
- Other Links
- Other Information
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
Good for Kids: Yes