I have used abbey three times every time was a good experience.

I have used abbey three times every time was a great experience.

As a one time loyal customer I sent them my last check for residential heating service as they attempted to gouge me on price. Despite conversation with the manager, a flat rate for about 6 1/2 hrs of service would be charged for what likely would be a 1 - 3 hr service call. If it took 6 1/2 hrs of service, I would have paid it. They've lost my trust, business and future recommendations.