Ben was so knowledgeable and professional - very very experienced in what the problem was and making sure things were taken care of promptly. I would want Ben to be my go to for any issue or service that needs to be done.

Professional and well mannered workers

Above and beyond in their customer service. Starting at the top with Ryan V for getting a tech over to my house promptly. I don't think they could've sent a friendly, more knowledgable technician. Jason F fixed the problem without issue and even looked into another matter that he noticed. I was beyond happy with this whole process from start to finish. Great company with even better employees!! 10/10

Troy did a very good job , he explained things to us and listened to our concerns. Thank you

James Frese is an excellent technician and explains everything he has done and if he finds a problem explains exactly what the options are. I highly recommend One Hour Heating & Air Condition and James Frese.

This young man is one of the best people that have done servicing in our home. He’s a keeper and I can only hope that the franchise realizes it.

Our technicians went above and beyond to resolve the issue with our furnace. I am so grateful. They were courteous explained every step of the way and didn't stop until the issue was resolved.

This review is more about Johnathan than One Hour Heating. Of all the service representatives Johnathan is the saving grace. I had a problem with my brand new furnace and other service reps gave me what basically amounted to a song and dance. I expressed my frustration with Johnathan and he made my problem his problem. He dove in wholeheartedly and did not stop until he got a grip on the problem. He impressed me as a man of great integrity and it is because of him that I am sticking with One Hour.

The technician, Jeremy, was very helpful and knowledgeable. Very respectful and courteous. So, with the employee I have no problem. He gets the 5 stars... He also took care of the free Service Call fee. He also answered a couple of questions and helped adjust the thermostat.
My problem is after the tech. found the problem. He gave me the price to fix it. A wire had a cut in it which caused a fuse to blow, a short happened. The price to replace 12" of wire and 1 bus fuse was $266. It took him less than 20 minutes to make the repair. Than give him another 10 minutes to make sure all is OK. On the invoice it said a minor repair.
Am I happy the A/C is repaired, SURE. Did I like that the company put on a mask for the price that was charged, NO.